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The Most Important Things to Think about when Taking Your Business to China

Every potential investor out there is always looking for opportunities to rapidly grow his/her business into a revered global brand. Over the last ten years, China has stood out as one of the leading investment destinations because of its awesome business environment. From good infrastructure to supportive government policies, China has all that you would want to see in a good investment destination.

Despite the lovely business environment, you will be surprised to realize that a lot of businesses still fail while others perform poorly after going to China. However, you can avoid these setbacks and catapult your business to success by planning ahead. Here are the main things that you need to think about when incorporating a company in China.

The Right Business Formation

In China, there are a number of business formations that you can use to do business. The commonest and best business formation is the wholly foreign-owned enterprise (WFOE), which means that you are allowed to own 100% of the shareholding. This implies that you have total control over the business decisions, such as who to hire, product development, and capital management.

Another business formation that you can select is a representative office (RO). As the name suggests, a RO is considered part of the parent company and is pretty fast to open. However, it comes with a lot of limitations because you cannot engage in profit-making activities. Therefore, this company is considered a great option for market research purposes.

Although joint ventures, which were created through partnerships between foreigners and local Chinese, were very common, the government is halting their operations in the country. This is part of the widespread reforms that are being implemented by the Chinese administration to make China a more attractive investment destination. Indeed, even the already existing joint ventures have been given five years to change into limited liability companies, starting from 2020.

Where to Base Your Business

To make your operations in China easy and successful, it is advisable to ensure your company is based in the right region in China. Your aim should be identifying the region that provides you with a competitive advantage over others. So, here is a breakdown of the different regions and the most suited businesses to base there:

  • Beijing-Tianjin-Hebei Region: This area is preferred for high-tech firms, electronic businesses, and finance-based companies. It is also a great option for the culture and tourism-oriented companies.
  • Shanghai-Jiangsu-Zhejiang: If your company is in electronics information products manufacturing, bio-manufacturing, or financial services, this is one of the best areas to consider.
  • Chengdu-Chongqing: Chengdu is the third biggest luxury market in China, while Chongqing is an international shipping hub. Therefore, if your company in China is in the electronics, high-end equipment, or luxury retails, this will be a great place to base your enterprise.

The Target Market

In addition to business formation and location, it is also imperative for you to understand the targeted market. So, will you be targeting the local Chinese or international market? Once you decide the target market, try to understand what the audience wants and deliver it in the best form. Also, think of the right methods of building a strong brand that your targeted clients can identify with.

Are these things too many and complex? Well, we must say that growing your business in China is not an easy task, but you should be determined to do everything possible to become successful. Indeed, you can simplify the process by working with agencies. Since they have been in the Chinese market for some time and are run by experts, you can count on them to make your business expansion into China easy.

Chief Revenue Officer: What They Do and Why You Should Hire One

Corporate companies have developed a position with the help of their senior chiefs to take charge of a company’s partner relation strategies, sales, and business growth as a way of expanding revenues for such companies. In times like this, especially with the rapid growth manifesting in most digital-services companies, we find such roles very essential for an organization’s expansion and sales-driving. 

You might wonder what a Chief Revenue Officer, or a CRO, does to direct such responsibilities, or better yet, why it is important to hire one.

First of all, the Chief Revenue Officer can also be referred to as any of the following titles:

  • Chief Development Officer 
  • Chief Sales and Marketing Officer
  • Chief Sales Officer

Now let’s take a look at what a CRO is required to carry out to meet the desired expectation for the company hiring this position, and how this role contributes to leading a company’s growth.

Leading Customer Relation Management (CRM) and Sales

Starting with CRM, a good CRO should be able to build a strong relationship with customers, especially in such recent times when customers are more informed and more present on social media platforms. 

Marketing plays a very important role in this process; however, buyers are more engaged with the internet now than ever. Meaning the price of a certain product or service plays the most important role. Customers know where to find the best prices when it comes to digital services, and aligning a company’s marketing strategy to meet the customers’ needs is one thing a CRO should master. 

To win the greatest market share, a company should drive its revenues based on consumer experience. The role of a successful CRO, in this case, would be to leverage the organization’s revenues, approaching it through aligning the company’s marketing strategies with its CRM and sales to come up with the most suited pricing plans for its customers. 

Maintaining C-Suite Relationships

Your CRO should have enough knowledge to build the right partnerships with potential clients’ C-level executives. This also works for the benefit of growing a company’s revenues and linking it with the other right fortune companies. So what does a CRO do to add to that? Your hired CRO should not only drive the market of the company but is also required to bring together the marketing team along with business leaders and product development teams. Their role is to lead the company to gear up with C-Suite relationships to target the right clients. 

Analyzing Data

Just like CRM software, a chief revenue officer handles analyzing customers’ data, tracking purchase history based on their profiles, studying their search sequence, and channeling all of that through marketing plans of action. It all relies on the same three key elements: sales, marketing, and customer relations management.

To boost corporate revenues, a company needs to study its sales outcomes after a sales pattern to come up with the best ideas for their marketing program. Here comes the role of a CRO who converts digital data based on the customers’ experience with the company’s business services, to marketing strategies that work for the company’s interest.

A CRO must know its company’s product well and, most importantly, know how it works. This means knowing the technology of their product and identifying with its properties to convert this data to marketing tactics. 

This also helps them communicate with buyers and answer customers’ questions about the service. The CRO should also be aware of customers’ technology patterns through their data. Artificial intelligence is a leader in expanding corporate sales. That’s why a CRO should introduce such implementations to the company’s sales team as an extra feature to collect more data.

Building Team Relationships

Aside from connecting sales teams relations with marketing teams and customer relations management, a CRO should excel in recruiting the first-rate candidates and add them to the working team. They should also use this to create better team relations. A good CRO works as a team-builder and needs to drive better partner relations between teams and C-level executives. Another way to achieve that is to provide quality training approaches to workers in sales teams and account management.

Why Hire a Chief Revenue Officer?

Without the role of a CRO, you are putting your company in a position where your business can become slow-moving. Revenue is the driving force of any organization, so hiring a person that is responsible for reinforcing it is essential for business growth. You will need to hire a chief revenue officer if you:

  • Need an executive who handles more than one task essential for improving company sales.
  • Need a business connection to potential target clients. Such a requirement is basic in all business plans.
  • Feel like something is missing even while achieving big sales, your company might still require someone that can link all working teams together to enhance the business working experience through partner relationships.
  • Need someone that can analyze data on a bigger scale to reach customer satisfaction and drive marketing. 
  • Need someone to monitor the company’s growth and develop strategies that take the business ahead of the curve. 
  • Want to achieve all three key elements to business success, marketing, sales, and customer relation management.
  • Have a business process that needs optimization, a big part of a CRO’s job is to analyze revenue-earning processes and to find the right way to improve it.

As explained, a CRO’s role is more than just driving sales and marketing. In fact, it is one of the most dominant roles in business growth and can guarantee that a business expands. The job requirements may change based on each company’s specific needs, but the job is always going to require the same passion for business development and growth no matter how many other tasks a CRO will handle at their organization. Hiring a CRO is crucial for enlarging revenues and is definitely a legit role that many companies are looking for during these days with the economy changing at this speed and requiring more complicated options for corporate fortune.

Exporting Western Rule of Law through the EU

By Boris N. Liedtke

It is undeniable that Western culture based on “rule of law” has established itself as the dominant system throughout the world.

The geopolitical foundation for this incredible journey can be traced back to a historic event of almost one thousand years ago in a small commune in Northern Italy called Canossa, where the powers of Emperor Henry IV, the equivalent of today’s US President, were checked and balanced by those of the Church. Each time the story of the Emperor in penance, bare-footed in hair-shirt clothing, desperately waiting for the Pope’s absolution was retold, it reinforced the fact that under Western governance there was a power larger than the earthly might of even the Emperor.

Humanism as a Philosophy and the Revolutions that logically followed during the Enlightenment simply swept away the Church as the primary force restraining the most powerful in society. Instead, Western civilisation adopted the impartial institution of Law as the ultimate Ruler. This concept not only gave rise to human rights, the right of freedom of expression, and democracy, but also allowed contractual certainty and stability for fair trade and ownership of private property, the basis for the West’s incredible economic blossoming. It is the foundation of our free capital market economy and hence our global wealth.

Without it, people would not be willing to purchase their homes or save for retirement; nor would businesses negotiate and enter mutual agreements to transfer funds, goods and services in different jurisdictions often thousands of miles away. Without it, trillions of dollars in financial transactions would not satisfy our need for a working capital system. Even totalitarian regimes feel a need to at least pretend to be operating under a fig leaf of a system that recognises the rule of law.

This concept not only gave rise to human rights, the right of freedom of expression, and democracy, but also allowed contractual certainty and stability for fair trade and ownership of private property, the basis for the West’s incredible economic blossoming.

There should be no doubt that the concept is entirely unnatural to humanity; hence the importance to defend it vigorously. Of course, it must be confessed that the West has not always lived up to its admirable pedigree in exporting this concept through slave trades in Africa, on the back of the Polo-playing British Raj in India, or indeed with gunboats in Kowloon or Edo Bay. Yet overall, the concept of the rule of law has characterised both the West and its phenomenal rise.

With the escalation of the Cold War, the requirement to insist on rule of law among Western allies disappeared entirely. This compromise included the Eisenhower administration propping up a vile dictatorial Francoist Spain and found its zenith under President Johnson’s support for authoritarian South Vietnam.

With modern technology allowing information flow to increasingly permeate the Iron Curtain, it became obvious how politically impactful the rule of law had been in establishing prosperity and wealth.

No better example exists than the diverging living standards between East and West Germany. One had risen from the ashes of destruction after WWII and gone through an economic wonder, transforming itself into a leading industrial nation. At the same time, the other was languishing under a totalitarian Communist regime, whose everyday consumer reality consisted of empty shelves, long lines, poor quality merchandise and monochromatic drabness.

When at the end of the Cold War, the suppressed people of Eastern Europe risked their lives to dismantle totalitarianism, the West had a unique opportunity to carry its winning message to the rest of the world. The hopes and dreams of intellectuals around the globe even carried them as far as to proclaim the end of history as a dialectic confrontation between political systems. The free market, and democracy under the rule of law had won! All that was needed was to open the gates, allow access to information and free trade. A world based on this concept would follow naturally.

Alas, the newly elected president, former Governor of Arkansas, William Jefferson Clinton, failed, or rather did not even see the need to exploit this unique opportunity. There would be no equivalent to a Truman Doctrine, no Marshal Plan, no access to free markets, nor punishment for totalitarian and apartheid regimes. Unlike after WWII, America shied away from creatively transforming the world to the benefit of humanity; in its inaction, the USA had failed to bring about the end of history.

However, the challenges created by globalisation and faced by humanity in the twenty-first century can no longer be tackled primarily through the use of our long-standing nation-state model. The modern horsemen of the Apocalypse – Nuclear Proliferation, Climate Change, and Global Trade Collapse – make no halt at national borders.

What hope is there, if the USA, as the most powerful nation in the history of humanity, has not only repeatedly failed to tackle any of these global challenges but instead is presently pursuing policies that aggravate these dangers. Under the Trump Administration, Climate Change is denied; agreements with totalitarian regimes to limit the risks of nuclear proliferation are replaced by photo ops with nuclear renegades; and global foreign trade is used as an arbitrary weapon against friend and foe alike.

In Albert Einstein’s words, the definition of insanity is doing the same thing over and over again, while expecting differing results. Unfortunately, humanity does not have the luxury to keep trying to solve its current issues with insanity. No matter how powerful or how well-wishing, a single nation- state is incapable of solving these global issues alone or through the creation of multi-national institutions based on nation-state representation. The League of Nations one hundred years ago, the United Nations over half a century ago and most recently the Paris Agreement on Climate Change all ended up being taken hostage to the self-interest of individual nations. To keep trying this tired approach over and over again will lead to the same result. Hope that this tactic will somehow lead to salvation is but a sign of insanity.

It is not surprising that a more promising approach to these challenges developed in Europe, the war-ravaged cradle of the rule of law, and not in Ronald Reagan’s shining city upon a hill. While the USA had the luxury of dominating the world, Europe after WWII lay in ruins. Its nations were even incapable of assuring the safety of its own people from the threat posed by Communism. Instead they had to rely upon the unwavering dedication of the Americans under NATO and other generous commitments. The continent was a fragmented heap with asylum seekers numbering in the tens of millions.

It will forever amount to merely speculation to try to simplify the beginning of the European Union into a single cause: Perhaps it was the necessity to deal with the wave of asylum seekers that flooded from Soviet- occupied countries to the West; perhaps it was the unnecessary and vexatious border bureaucracy of inter-country trade in coal and steel between BeNeLux, Germany, and France; perhaps it was the fear of Soviet tanks breaking through the Iron Curtain. There is no single answer as to why nations in Western Europe decided to expand the power of international institutions, thus slowly reducing their own sovereign decision-making capabilities.

The genius of the founding fathers of the European Union like Konrad Adenauer, Jean Monnet, Robert Schuman, Joseph Bech and Winston Churchill in bringing together their countries is a legacy for which peace-loving Europeans should be eternally thankful. Systematically they put in place institutions that allowed deeper economic, financial, and political integration and crucially avoided military confrontation that had ravaged their continent so frequently. Yet their biographical similarities as politically centre-right, upper middle class professionals from wealthy families meant that none of them even contemplated the necessity to create popular institutions to communicate their extraordinary project to the broader working class of Europe.

The rare but crucial initiatives of cultural integration for Europe through events such as the Champions’ League football, the Eurovision pop music contest or easy European travel for youngsters via InterRail remained outside the institutions of the EU. The sheer growth of participants as well as the ease with which these social events have incorporated cultures from Communist and Capitalist Europe and more recently from outside the continent give proof of the missed opportunity by the founding fathers to incorporate these cultural aspects into their initiative.

However instead of going from strength to strength, present leaders of the EU, like the French President Macron, warn that their country and the European system are facing existential threads from within and without.

The threat from within is a direct result of the failure of the political institutions of the EU to connect with its people. Mainstream and even strong pro-European domestic politicians have for decades decided to sell the achievements of the European integration as their own, while using the EU as a scapegoat for any negative development.

The EU needs to convince its population of its vitality by focusing more on cultural and social activities as well as providing a broader and more aggressive long term vision for a new world order.

As deepening of trade relationships under a common market drove economic growth, political leaders claimed authorship of this prosperity as a result of their own brilliant domestic policies. However, when the voting population raised concerns about increased immigration, the political national elite willingly pointed the finger towards Brussels as the ultimate culprit. The constant mocking of the EU in domestic politics has hallowed out the belief and trust of the common people towards integration like water dripping endlessly on a stone. As a result, the EU is finding it harder and harder to continue the logical path of its once daring policies for a broader and deeper Union. It remains militarily weak, politically divided with an economy facing sclerotic decay.

The threat from within the European Union needs to be tackled quickly if its institutions are to survive. However, it will not be sufficient to just avoid the mistakes of the past by creating initiatives that will expand integration away from just a financial, economic and political project. The EU needs to convince its population of its vitality by focusing more on cultural and social activities as well as providing a broader and more aggressive long term vision for a new world order. This takes us to the rising threat from outside the EU and the three strategies available to tackle this.       

Western Europe finds itself frequently at odds with its once closest ally in terms of trade and more importantly defence strategy. With a USA focused on “America First” the prevailing geopolitical structures such as NATO are coming to an end. The initial reaction to this new reality is a – ignore and retreat strategy. It is tantamount to hiding behind the walls of Western Europe and hoping that somehow the threats will magically go away or that an America under a new president will come to its rescue. This is the position taken de facto by most of the EU including its economic powerhouse – Germany. With a defence budget in 2018 of less than USD50bn, a meagre 1.2% of GDP and under 10% of what the USA is spending, the once feared German military has become the butt of a joke. Only a quarter of its tanks are operational, only one in 5 submarines work, the assault guns issued to its infantry do not shoot straight and the list goes on and on. This on-going strategy of retreat without an investment in defence is a recipe for disaster.

The second alternative to these geopolitical threats is the approach taken by President Macron. He rightly characterizes Europe as a continent standing unaware of the danger of its own demise. His response is to build a solid and independent defence by appealing to his fellow European leaders to deepen European integration. Instead of ignore and retreat, he wants to build and defend. However, all his enthusiasm for a European defence force is running counter to the willingness of other member states to deepen the continent’s integration at a time when the population has still not bought into the necessity of fighting for Europe. Rising Eurosceptic parties which appeal to a deep nationalistic feeling of purpose and belonging all over the continent run counter to this vision of a deeper integrated Union without a global purpose.

There is a third and more aggressive alternative for Europe. The EU has something unique to offer to the world that will create economic growth, freedom of expression and reduce social inequality – a path to the Rule of Law. As the US is slowly retreating into its shell, it leaves behind a geopolitical and power vacuum that is being filled by established and emerging powers such as a lethargic Europe, a dictatorial China, an aggressive Russia, a corrupt India and an amalgamation of pseudo-failed states in the Middle East.

For any student of history this amounts to a recipe for disaster. A global world with great powers expanding their influence while others attempt to defend their status will inevitably lead to conflict. In the past the fallout of such a fragile world order was local wars. In a modern world with nuclear weapons, a looming climate change catastrophe and the necessity for global trade, the risk of miscalculation becomes a threat to the whole of humanity. It simply is not enough to defend the EU behind an ever-increasing wall. Instead Europe must dare to export its Weltanschaung.

It has the means and experience to do so but needs the necessary willpower. Following the end of the Cold War, the EU opened its institutions to Eastern Europe and gave countries a pathway to join. Ironically, it was the EU which brought democracy and rule of law to more countries than its big American brother.

The word “Europe” in European Union is but an unnecessary geographical limitation.

No doubt some ex-Communist countries such as the Baltic States, Czech Republic or Slovenia embraced rule of law easier than other countries. However, in historical terms, the progress is remarkable by anybody’s standards. There is absolutely nothing that holds back the EU from offering a similar path to countries outside Europe. Nothing, that is, apart from a lack of ambition and narrow-mindedness.

The word “Europe” in European Union is but an unnecessary geographical limitation. While Brussels might be prone to regret the departure of Britain, it should instead seize the opportunity to offer full membership to other Anglo-Saxon nations that share a similar culture, history and focus on rule of law. Canada and Australia would bring valuable additions to the market in form of natural resources and global outlook.

By gaining a foothold on two new continents, the cradle of Western culture will be in a position to absorb other non-European nations that have proven to embrace similar cultural concepts. Singapore and Japan could be offered a path to full membership. At this stage the economic power of a common market with close to 1 billion consumers in mainly developed countries will be so attractive that other nations will see the need to follow its regulations and eventually join by increasingly subjecting their own sovereignty to international institutions, just like the great powers in Western Europe did after WWII.

Instead of naval-gazing after the departure of Britain and the rise of populist anti-European parties, Brussels could proudly export its values through expanding the EU to a Global Union, thus channelling misplaced nationalistic feelings into a global mission for saving the world. By doing so, we might see an emerging world that is no longer based on nation states, but instead on far more effective institutions with the means to tackle the global challenges of our time.

Rather than floundering in decline, the EU could become the 21st century beacon of hope, the new city on the shining hill. Expansion through integration beyond the shores of Europe might allow humanity to face the three present riders of the Apocalypse by meaningfully discussing, coordinating and implementing responses to existential threats and perhaps bring about the best answers for the survival of humanity in the next century. It could be Europe’s last chance to export its most important product – the philosophy of Rule of Law.

About the Author

borisliedtke

Dr Boris N. Liedtke is the Distinguished Executive Fellow at INSEAD Emerging Markets Institute and has over twenty years experience in the financial sector. He was the CEO of the largest bank by assets in Luxembourg and board member for Operations at the largest German fund manager. He is author of numerous articles on finance and trade as well as having received his PhD from the London School of Economics for the publication of Embracing a Dictatorship by MacMillan.

The problem with oral agreements – the ongoing battle between PCP and Barclays

By Lorna Sleave

Amanda Staveley – who runs the private equity firm PCP Capital Partners – is currently embroiled in a high-profile High Court battle with Barclays. Its roots date back to just after the 2008 financial crisis, when Barclays sought to raise capital and PCP agreed to invest large sums; now, PCP is accusing Barclays of making false representations and unfairly favouring Qatari investors, resulting in substantial losses to PCP. Most national headlines have recently covered this dispute, but Ms Staveley may also have another fight on her hands.

It has been reported that Omar Hassanieh, a London-based entrepreneur, is claiming to have acted as Ms Staveley’s business partner on this deal and she may now face a demand from Mr Hassanieh for up to half of the £1.6 billion sum she is pursuing from Barclays. This sounds straightforward but the complication is Mr Hassanieh’s reported claim against Ms Staveley is based on an alleged oral agreement that he says she has now reneged on.

Are oral agreements ever enforceable?

This raises the obvious question of whether Mr Hassanieh can attempt to pursue this claim. While Mr Hassanieh’s agreement with Ms Staveley was not, we understand, formally documented in writing, it may still be upheld. Save for a few exceptions, agreements can be formed orally, in whole or partly, provided the essential elements required to create a contract are present. In these circumstances, oral agreements are capable of being legally enforceable.

However, if there is no evidence in writing to prove the position, Mr Hassanieh will have to convince a court that a legally binding agreement exists. Specifically, he will need to demonstrate that there was an offer; a final and unqualified acceptance of that offer; consideration (usually in the form of a payment); an intention to create legal relations; and certainty of terms.

Usually, the advantage of a written agreement is that there will be no difficulty in demonstrating any of these requirements. If a later disagreement emerges, the parties will be able to refer back to the agreement, in most cases signed by the parties, to show exactly what was agreed. The main obstacle in seeking to rely on oral agreements is proving the terms, if they are disputed or a party reneges on the deal altogether. Inevitably, in disputes involving oral agreements, it will often be one person’s word against another and, in the absence of any clear evidence of its existence or terms, parties seeking to rely on undocumented arrangements can face an uphill battle.  

On the face of it, Mr Hassanieh’s position is relatively simple. He says he offered to assist PCP with the Barclays investment, this offer was accepted by Ms Staveley and they agreed that all profits from the deal would be split equally between them. On his version of events, it appears possible that Mr Hassanieh could demonstrate the first three essential elements of contractual formation above. For Mr Hassanieh, however, the difficulty is likely to be establishing that the parties intended to create a legally binding agreement. He will need evidence to both support this and to identify the terms with sufficient certainty to be enforceable.

It remains to be seen what evidence Mr Hassanieh may offer or indeed whether he will pursue the reported claim at all but, without a written agreement or any other material to substantiate his account, he may face a difficult task.

How do parties avoid this situation?

Mr Hassanieh’s case, while not unique, is a reminder of the potential risks of relying on oral agreements. To avoid Mr Hassanieh’s plight, parties should try to document the terms of any arrangement in a written agreement. Where that does not occur for any reason, contemporaneous records of what is agreed should be created and retained.

A party seeking to rely on an oral agreement will be expected to account for the existence of the agreement and its terms, for which strong evidence will be required. Each case will ultimately be assessed on its facts but the more supporting material you can produce the more likely it is a judge will accept your version of events. Whilst true of most litigation, this is particularly vital where the court is scrutinising accounts of informal arrangements reached orally. Providing detail, such as who was involved in the discussions and when they took place, will be crucial.    

Relevant communications traded between the parties are therefore likely to be important. Parties should keep any exchanges that may demonstrate an agreement such as emails, text messages, records of conversations and other types of messages. Personal notes or memoranda that may demonstrate an enforceable agreement should also be preserved.

Additionally, the conduct of the parties following the agreement will be important in convincing a court that an enforceable agreement exists. Any evidence demonstrating the parties behaved in a way consistent with the terms of the alleged agreement, or that shows an agreement should be implied, will be material. Where parties are taking any steps, such as making payments or, as we understand Mr Hassanieh to be claiming, providing services, in relation to an oral agreement they would be well-advised to keep a record of this.

Writing is binding

Further details of Mr Hassanieh’s position, and exactly what evidence he may be able to put forward in support of his case, are awaited. His chances of successfully pursuing his reported claim against Ms Staveley, should he choose to do so, may ultimately become clearer. The message nonetheless remains the same. Parties should be wary at all times of relying on informal agreements or an “understanding” regardless of how clear they consider the arrangements. Unless there is a written agreement, parties risk finding they have to prove the position later or that the arrangements may simply not be binding

About the Author

Lorna Sleave is a qualified in to the Dispute Resolution department at Stevens & Bolton in September 2016 and works on a wide range of contentious matters.
Lorna has worked on cases involving a variety of commercial issues and contractual disputes. Lorna also has experience of international arbitration, alternative dispute resolution and general commercial advisory work.

 

Remote Leadership Anxieties

It’s a difficult time to be navigating the complex world of business. Whilst adapting to new ways of working remotely, a practice which looks to become the new norm, professionals at all levels of business are experiencing new challenges.

Whether workers are going for a promotion, trying to keeping up team morale or fire-fighting a never-ending to do list, times are hard and without being able to interact with colleagues face to face, simple tasks can suddenly become complex. Even those in more senior positions are needing to find new ways of working, to effectively manage and nurture not only their teams but also themselves.

A recent report by RADA Business, Beating Workplace Performance Anxiety, revealed that, contrary to what many may believe, anxiety is actually most prominent amongst those at senior director level, with 94% of professionals struggling with anxiety around communicating. This group were also found to suffer feelings of anxiety the most – 10 times per month – which is twice the national average.

However, the world-renowned performance coaches at RADA Business, the commercial subsidiary of the Royal Academy of Dramatic Art, build upon actor training techniques, centred around body, breath and voice, to help business professionals develop the necessary skills to improve their performance in the workplace.

To help senior business professionals navigate the anxiety-inducing world of remote leadership, Kate Montague, RADA Business tutor shares her answers to some of the more common questions, which have been put to the RADA Business team since the lockdown began, by senior leaders.

I’m finding remote working stressful, how can I manage this stress more effectively?

As leaders, we have to accept that there will be times when things become stressful and Covid-19 certainly hasn’t been an exception to this. Acknowledging that we are out of alignment with our working habits currently and seeking the tools and techniques to help is the first step.

At RADA Business we look at where stress is manifesting itself and it often extends beyond the psychological and takes a physical form in the spine and showing up in our posture. Taking a stretch, rolling out the shoulders and releasing the neck is a healthful activity between calls.

Conscious breathing also helps to make us more comfortable physically, and also calms the nervous system. Take a moment to sit or stand tall, then become aware of your breath and breathe deeply and fully a few times a day. This is a useful tool for reducing stress and helps to clear the mind. Deep breathing in this way releases dopamine, the body’s ‘happy’ hormone, which helps to make us feel better, more emotionally responsive and less emotionally reactive. If you’re stressed focus on lengthening the out-breath, or if you’re tired and need recharging, focus on taking a few fuller in-breaths.

I’m struggling to land my messages through
virtual mediums, how can I show up effectively online?

There is definitely a knack to presenting effectively via virtual mediums, and getting it right will certainly help you convey both confidence and professionalism.

Firstly, consider your posture: make sure you’re sitting tall, lengthening through the spine. Think of your pelvis as a foundation stone to your spine, let it relax into the base of the chair.

Ground yourself with your feet flat on the floor – this will help you to connect your breath to your speech so you’re able to communicate with depth of tone and clarity.

When using visual platforms, consider your framing to ensure your head is nicely centred, balanced on your shoulders, and neither too close nor too far from the camera. Lighting is also hugely important on video calls – we need to be well lit from the front so those we’re presenting to are able to read those all-important expressions, which are key to communication. If you have a tendency to rush, remember to take moments to pause and breathe. Using eye contact to connect with your listeners will help slow down your communication so others have more time to process and absorb what you have to say.

Temperamental video conferencing software and poor Wi-Fi connections can cause some technical problems through online mediums. Be sure to check in with your audience and have them feedback by asking some simple probing questions such as “Is everything clear up to this point?”, or field any questions they may have. This will ensure your message has been received and has landed as you intended.

How can I reassure my team while I’m struggling with my own anxieties?

Firstly, acknowledge your own challenges. Bosses often face burnout when they refuse to admit they’re struggling, however when you are willing to look after yourself first you’re in a far better position to help and reassure others. Take time each day to tune in and listen to yourself as you would a friend and provide your own coaching. Ask yourself: “How am I doing?”, consider the answer and apply to yourself the response you might give a friend if they were to say: “I’m feeling anxious, stressed, burnt out…”. Give space to connect with your kindness and empathy. Acknowledge where you’re doing a good job, and make space for your inner guidance to show you where to go next in terms of a difficult decision or action. We all feel anxious at times, so let those feelings come forward, remember to breathe, and address them in the moment so they are processed, which will help you to reconnect with your innate clarity and intuition.

When reassuring your team, whether they’re feeling angry, anxious or upset let them bring their own feelings forward too, rather than suppress them – they’ll respond to this. In body-led psychotherapy we say all feelings are welcome: it’s a non-shaming, non-judging atmosphere. Schedule in 10 minutes each week to check in with the team and ask them how they are coping, what they need, or how things could be better. Inclusion has never been so important so allow your team to vent, or share what is current for them, and show that you see them.

My progression feels stinted, how can I impress my superiors when they can’t see and hear me at work?

Make yourself visible by being proactive. It’s easy to feel as though we’re doing lots of work and not getting noticed, especially when working remotely, but having clear intentions and going out of your way to make them visible will help you to be seen. Don’t let the boss do homework, instead offer them what you have to share – send them something to watch or read; offer to lead a meeting; offer to head up a new project – serve it to them on a plate. Be sure to ask for guidance and feedback too, as this will help to keep the conversation going and ensure you are front of their mind. Put yourself out there and let yourself be visible.

How do I keep up team morale while we are short staffed?

Being short staffed is never easy but the relationship you have with your team is everything. Rapport and intimacy become even more important when a team is downsized, so regular check-ins are essential. It’s important to ensure that your team’s workload is relatively balanced in order to prevent exhaustion and burnout. Schedule regular catch-ups with the team to oversee their work but be careful not to micro-manage – teams are more responsive when they’re able to work to their own deadlines, whilst still meeting your needs of course. Also bear in mind that the warmth of giving praise helps to re-engage teams who may be under pressure or missing colleagues who are no longer around. We thrive on celebrating the wins, so be sure to factor in time to thank the team, perhaps at the start of an update meeting or why not setup a quick ‘digital round table’ with the pure intention of praising the team? Be sure to take your time when delivering praise and make eye contact with your team – this will give your message a clear sense of genuineness.

I’m trying to move into a new role but now isn’t a good time and I feel stuck, how can I get noticed?

If it really isn’t the time then focus your energies on a new temporary goal that you’re able to get passionate about in the interim and that will allow you to grow in other ways. You may find that taking time to acquire new skills in other areas will have an impact on your routine performance and there are plenty of ways to skill up. Make time for a short-term course, undertake a side project, engage in continued professional development (CPD) – anything to keep your mind active and to keep you growing whilst your usual routine is feeling static. Developing a new project or hobby that you can talk passionately about often comes with a new sense of confidence and enthusiasm, two traits that are bound to help get you noticed by the people at the top.

During these challenging past few months, business leaders have seen just how resilient they can be. In the face of adversity, there’s now potentially a deeper awareness of how performance at work is impacted by how well we nurture the holistic self – the spirit, mindset, physical and emotional well-being all play a part in how we deliver. There has been an acknowledgement of strengths while simultaneously more willingness to acknowledge vulnerability. This really is key as it leads to deeper human connections, which is the bottom line of any business. Regardless of what trade we’re in, it’s all about human endeavour and although stressful for many, the recent months have helped us to learn about balance and to become more attuned to what we as individuals need, as well as how to be more responsive to our colleagues and clients.

RADA Business is offering virtual one-to-one coaching sessions for senior leaders. To learn more, please visit radabusiness.com

How to Get into Stock Trading Safely While Living Abroad

Investing can be a smart move to ensure that you’re financially safe and secure in the future. Even if you’re living abroad as an ex-pat in a foreign country, investing can play an integral part in your income flow. One of the most popular methods for investing your money is by trading stocks. 

The stock exchange can be lucrative, but it’s highly volatile because stocks can fluctuate randomly and their value can increase or decrease seemingly without reason. Read on to learn more about the steps needed to start trading in stocks while living abroad.

Through Your Native Country’s Brokerage

No matter where you are, you can start trading through your native country’s brokerage. There are no legal issues or limitations to this type of trading. You just need to choose an investment broker that can perform the trades for you as an investor. Keep in mind that, since you’re using your country’s brokerage and it’s with your native country’s bank account, then you will need to do your taxes. Even though you’re physically not living there anymore, your earnings are still taxable and you should always do your tax returns/reports to safely continue trading. This will prevent you from any penalties or getting into liability and legal problems with the IRS.

Learn the Technique that Suits You

You need to learn the technique that suits you and your finances. Many people trade aimlessly based on feelings and don’t look into whether the stocks are from an established company or a random one. The long game is the best technique with stocks, and don’t hesitate to ask for tips and instructions on how to trade properly. Advice from the investment advisors at https://jadebronco.com/ suggests that analyzing patterns and utilizing repeatable methods can lead to tremendous earnings and success. This is why you should always learn from the right people with experience. A seasoned financial advisor or coach can help you get on the right path, even if you’re abroad. The way to gradually earn big and succeed in the stock market is by learning from the past successes and experiences of other investors.  

Experts at Wealthy Education emphasize the importance of taking a rational approach to trading, rather than relying solely on intuition. By carefully considering the stocks you’re investing in and distinguishing between established and random companies, you can make informed decisions and achieve long-term success. Remember, the long game is the best technique when it comes to stocks, and it’s always wise to ask for tips and instructions on how to trade properly.

Investing in Foreign Stocks with ADRs

Expats can invest in foreign stocks with ADRs (American Depository Receipts) and they save you the hassle of currency conversions. Using these traded securities is beneficial because they have ownership of numerous shares of the foreign companies that you invest in. You won’t have to worry about complex foreign exchange transactions because all the stocks are expressed and denominated in dollars. This is a safe and effective way to invest in stocks abroad.

Stock trading can provide an income, even if you’re an ex-pat living abroad. You can easily trade using your brokerage account online, and you can even set it to have your earnings sent to your main bank account in your native country. Investments can keep you and your family safe because they are an effective way to ensure financial security over time. Trading in stocks can be a great way to ensure that you’re getting another stream of revenue with your income as an ex-pat as long as you do your research and listen to the experts.

Managing Your Business Expenses Efficiently

You have to spend money in order to make money. Even the start of a business is marked with this principle – you have to have capital in order to start your business up and buy the products you are going to sell, package your service properly, and pay the people who will help you with running your day-to-day operations.

Your spending still has to be controlled, of course. Caution must be exercised in order to make sure that you are spending only on what is necessary, and are not being too relaxed with your own budgets.

Remember that it is not just money that you are disbursing in a business – you have to consider the time and energy you are spending as well. Balancing these will form the perfect economy in your profits and your overall satisfaction after a hard day’s work.

Here are some philosophies to help you manage your business expenses in the wisest manner:

1. Exhaust all possible resources before buying heavy equipment, or outsourcing other services

It is understandable to have marketing expenses in the beginning phase of your business, as you are building your brand. However, as a guiding spending principle, make do with what you have first, and when you’ve exhausted all of your resources, only then should you consider buying or outsourcing. This especially applies to long term assets such as heavy equipment, vehicles, land, or a building. Make sure that your sunk costs do not wipe out your capital, or can at least be covered by your monthly collections.

If you can, make do with second-hand equipment in the beginning. You don’t need everything to be brand new at this time as long as it works and gets the job done. When you’ve saved up enough to invest in new gadgets or vehicles, you can decide if it is still worth it as opposed to taking out a loan just to answer for your investment.

2. Have a good cash flow management system

Your liquidity is very important in terms of assessing how much money you have on hand to buy required materials, pay your employees and suppliers, answer for rent and utilities, and cover other regular expenditures.

Make sure your cash flow is managed well. You should have reasonable payment terms with your customers, be able to collect invoices in a timely manner, and ensure there isn’t too much debt accruing needless interest. If you can, extend your payment terms with your suppliers for as long as possible, so long as it’s feasible and judicious for the both of you.

3. Invest in a spend management system

Do you have employees that submit receipts of their expenditures at the end of the month for your finance team to review and approve? This can be a very taxing activity on your company, and it can be avoided with the proper spend management solution.

Spend management is a process that helps designate and custom-fit each of your employee’s spending on corporate matters. The merchant they are paying, the activity that they are engaging in, the merchandise they are buying, and the budget are all allocated.. You don’t need to review these after the fact, as the assessment and approval happens in real time when the transaction is being made.

This saves a lot of time, money, and energy for the employees in your company, as well as the relationships that you all have with one another, as automated approvals reduce friction and streamlines the process from the outset.

4. Spend only the money that you have on hand

Avoid taking on loans. This helps you live within your means as a business owner, and motivates you to work for your money, instead of taking the easy way out. Loans may be reasonable for your overall strategy, but when you take one any time you are short on cash, you may just be increasing your interest expenses, which won’t help your overall pragmatic philosophy.

These are some of the best tenets to keep in your mind as you run your business and seek to manage your budget. When these are at the core of your decision-making process, you are assured peace of mind as you continue with your day-to-day operations.

Does FOX Sports’ Immersive App Show Us What the Future of Entertainment Will Be Like?

FOX Sports is attempting to reach out to a new audience for its Major League Baseball coverage with the deployment of immersive technology for users of 5G phones. Partnering with Samsung, the technology will allow users to see five camera angles from around the field, allowing them to see the action as it unfolds as if they were there. This comes as a push from FOX to up its sports coverage and engage with new audiences as well as giving existing users an experience befitting current technology trends. What does this tell us about how important smartphones will be for entertainment going forwards?

Interactive Entertainment Through Smartphones

The FOX Sports app doesn’t just offer the immersive experience, but a whole range of features to engage those with smartphones. The app also allows fans to relive moments from games with the highlights. If something is missed, they can rewind up to three minutes to catch every single second of action. By targeting customers where they are – on their smartphones – and allowing these devices to enable them to watch and engage more with their content, FOX Sports are achieving two goals.

Offering immersive experiences isn’t just something those wanting to modernise sports content can use. Other industries have also been pioneering smartphone technology to augment existing experiences and offerings. For example, Tate Modern partnered with Facebook for its Virtual Wing exhibit in late 2019, which allowed guests to go into the paintings. Scanning the artwork with the Instagram camera brought up more information and the Spark AR experience.

Targeting Mobile Audiences

One of the main reasons for FOX upping its coverage for smartphone users is to target those who engage through their phones. Augmenting physical experiences with mobile versions has been popular across the entertainment industry for some time and companies are using their mobile credentials to secure their place in a transforming digital world, as well as attracting and keeping tech-savvy customers.

Indeed, the entertainment sector is primed to target audiences who may prefer to use mobile devices. For example, podcast company Stitcher offers variants of other shows – such as a podcast version of The Rachel Maddow Show. This leans into the growth of those looking to engage with such entertainment on their smartphones (and through new formats such as the podcast) and away from traditional means such as TV. Similarly, short-form content platform Quibi aimed its smartphone app at audiences who specifically had time to wait while looking at their phones. The episodes run between five and eight minutes, targeting mobile audiences.

Online casino provider Betway make sure to highlight their fully-optimized mobile version of the desktop site to assure players that they are in touch with current tech trends and have guaranteed that the methods the customer wants to engage with are provided. The presence of a mobile version appeals to new audiences. Moreover, the game Zombies, Run! uses your mobile as wearable technology to put you in the game. The in-game pedometer tracks your run and sporadically sends you alerts in-game to run faster to evade imaginary zombies. This shows how traditional concepts can be elevated through the addition of mobile.

Beyond the realms of entertainment, a mobile-first approach is growing in other sectors. The importance of being able to engage on mobile is clear from the push from professional packages, such as the Microsoft Office suite promoting file sharing between desktop and mobile so that there is a fluid switch between both platforms.

Mobile Still Lags in Some Areas

However, not all areas of entertainment have adopted a mobile slant – Fortnite still sees 71% of its players using consoles and only 12% playing on mobile devices. This tells us that while mobile will be a huge consideration across entertainment in areas such as gaming going forwards, for some things audiences will find the platform that fits how they want to engage best.

It’s clear that in the engaging technologies of the future, smartphones and mobile devices will play a key role. The FOX Sports app’s immersive features shows that it is already a key consideration for those who already engage with a product – Major League Baseball – and acts to bolster this audience, while enticing a new one. In the future, we could expect a greater dependency on mobile versions of entertainment and ways in which to expand physical and traditional modes of entertainment through mobile.

The Right to Prepare for Getting a Mortgage

Buying a home, whether it’s your first home or a second property, will always bring a combination of excitement and concern. You will feel the enthusiasm as you anticipate having a property you can call your own or having it as an addition to your investment portfolio. However, anxiety is also imminent, as you think of its payment.

Before house hunting begins, employing a mortgage is essential. It is one’s privilege to apply for a mortgage, and preparing for it is vital. With the various mortgage plans and loans available in the market, it is recommended to be knowledgeable of home financing details. Terminologies, rates, and options can easily overwhelm you. But having adequate understanding and information on the process and the language will incite your search.

When applying for a mortgage, there are several factors that lending institutions look into. Here are some influences and how to overcome them.

Capacity to Repay the Amount

The first thing that lenders will evaluate is your capacity to repay the amount you intend to borrow. For assessment, they can look into the income you are generating, your expenditure, and your previous position of repaying debts. 

Income

Earnings can be proven with recent payslips, proof of income letter, tax documents, ledger documentation, and bank statements, to name a few. Take note that the requirement and accepted list depends on every lender.  

Expenses

For expenditure, you can be asked about any outstanding loans you have. They can also inquire about the credit cards you own, its limits, and your usage. You can also expect them to ask about your household bills, insurance policies, and other regular expenses.

Future Changes

Your capability to pay even when changes happen in the future is another element that lenders consider. They will implement some tests to discern how and if changes, such as the rise of interest rates, growth of the family, or unemployment, will affect your ability to pay.

Savings and Downpayment

Increase your chances of approval by lowering your loan-to-value ratio. You can do this by saving up to make a larger downpayment for the property. Try to add a significant amount to your deposit on top of the required 10% or 20% property downpayment. Seniors age 62+ may also want to consider the federally insured HECM, a national reverse mortgage purchase program that allows for seniors to buy real estate without having to make regular mortgage payments. Use this reverse mortgage calculator at reversemortgagereviews.org to determine your loan amount and eligibility.

Credit Standing

Your credit score is an indication of the likelihood of making payments. Best interest rates are offered for those having high credit scores. On the other hand, if you are considered subprime, chances of getting a mortgage are low or if allowed, would have unfavourable terms.

Improve your Credit Score

To have favourable rates, it is recommended to repair your credit scores by paying consumer debts such as credit card balances and auto loans. Paying your bills on time, and using cash or debit rather than credit cards are other ways of improving your record. Furthermore, refrain from applying for new credit accounts and close those that you no longer use. Having more credit accounts lowers your score with the premise that you might utilise maximum available credit in the future, which can affect your ability to pay the mortgage.

Applying for a mortgage can be challenging. Lenders have various requirements and utilise tests to guarantee your ability to pay. Thus, it is worthwhile to follow the pointers mentioned above. These factors are within your control, and a bit of discipline and hard work will help you score a mortgage.

4 Jobs That Carry Risks

It’s important to do what you love. You spend most of your day at work, and it can have a detrimental impact on your mental health if you dread going to work.

However, jobs don’t exist simply to explore our passions. They also function to keep us financially stable. It’s important to weigh up the pros and cons of a job and understand whether it will be financially viable. Here are some examples of jobs across various industries that carry risks to health and finance.  

Armed forces

Most people understand the risks of going into the armed forces. While there are plenty of jobs available, you risk getting a serious injury that could put you out of further employment, making a career in the armed forces financially risky. Conditions that stem from this career, such as PTSD, could significantly impact the rest of your life, and you may need to rely on government financial aid. Are you aware of the ins and outs of this financial support? It can be complicated, with loopholes often leaving victims confused, such as knowing if a PTSD rating can be reduced or not – click the link for more information. Keep these issues in mind when considering a career in the armed forces. 

Performance 

A lot of people want to go into acting, dancing or music. When you’re successful, it can be a lucrative career with plenty of benefits. However, going into a performance career is financially risky. You could find yourself going through hundreds of auditions without reaping any financial rewards. Plus, a lot of performers are expected to work for free when they’re getting established. While many people do “make it” there’s the potential of never reaching your goals, so you’ll need to be motivated and prepared to work in uninspiring day jobs to pay the bills. Are the financial risks worth it? 

Stock market

You’ve probably heard of the wall street crash. In 1929, the American stock market crashed and the US economy collapsed, leading the world economy into the Great Depression. While people have learned from their mistakes, it’s still a financially risky career to get into. There are always ups and downs in the stock market, so you’ll need to know how to follow trends and spot patterns. While success could see you soaring high, an unprecedented dip could see everything come crashing down. It’s risky, but lots of people find it an exciting industry with lots going on. 

Pilot

Pilots are in high demand. The role relies on high vigilance, which means that it tends to be well paid. However, there are downsides. Many pilots experience health problems such as insomnia because they struggle to switch off. You also put yourself at risk of other health conditions such as deep vein thrombosis, dehydration and high rates of skin cancer. Like working in the armed forces, these could have significant impacts on your quality of life and future employment, so you’ll need to asses the risks before beginning a career as a pilot.   

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