By John Mellor
Responses from regulators to the failures in bank governance and standards of conduct revealed by the crisis of 2007-2008 will fall short of what is needed to restore credibility and trust in financial services. Besides regulation, a change in bank culture that embeds appropriate values and behaviours is needed. But what does this mean in practice? Research on governance and culture of banks, underway at the University of Leicester, has already identified the several key influences that bear on the “soft” issues, and which will require serious consideration by bank leaders of today and those who will assume governance responsibilities in the future.