Align Gen AI With Your Customer Experience
By Dr. Gleb Tsipursky
In the evolving landscape of customer experience, leaders across industries are navigating how to integrate generative AI into their operations without...
Gen AI Gives Fintech an Edge Over Traditional Finance
By Dr. Gleb Tsipursky
In the rapidly evolving fintech landscape, generative AI (Gen AI) is proving to be a quiet revolution. It’s not replacing the...
Use Gen AI to Slash Your Costs
By Dr. Gleb Tsipursky
In a rapidly changing world of work, organizations are increasingly turning to Gen AI to optimize operations, slash costs, and redefine...
Our Gen AI Success Depends on Quality Data
By Dr. Gleb Tsipursky
At Trellix, a cybersecurity leader serving over 40,000 clients worldwide, the integration of generative AI into both internal operations and client-facing...
Kazakhstan’s Digital Revolution: From e-Government to AI Superpower
By 2025, Kazakhstan has emerged as a regional frontrunner in digital transformation – not only in fintech and IT exports, but also in the...
Gen AI Gave Us Time to Think Bigger in Customer Support
By Dr. Gleb Tsipursky
For Sterling Parker, Executive Vice President of Global Support at Ivanti, customer support has never been a static function. Over his...
How to Stay Ahead of the Game in the Age of Tariffs
By Antonio Martinez Castillo
With U.S. President Donald Trump seemingly determined to fight off legal challenges to his tariff policies, they appear likely to remain...
Cold and Hot Wars Are Now in Mixed Temperatures
By Joseph Mazur
The United States should do whatever it is able to do to assist in the return of normal economic health in the...
Are Computer-Using Agents the Next Big Disruptor?
By Juras Juršėnas
Agentic AI is the newest AI development creating waves for developers. The potential this technology presents in terms of how organisations operate,...
Will America Regret Loss of Hegemonic Status?
By Nick Redman
As global leadership fractures, Nick Redman examines the implications of America’s inward turn. With Trump abandoning international norms and alliances, the United...





































































