customer service team

7 Insights to Empower Your Customer Service Team

In today’s customer-centric business era, customers expect to get assistance on their issues and questions fast and efficiently. To deliver excellent customer support, you...

Why a Recession Will Boost Remote Work

By Gleb Tsipursky U.S. employers added more jobs in July than forecast, dispelling the notion of a cooling labour market that gives executives more power...
Work Procastination

Simple Ways To Beat Procrastination (For Good)

Even if only one employee is guilty of procrastination, it can lead to many workplace issues. As others wait for the procrastinator to get...
Working Remotely

Common Distractions You Face When Working Remotely And How To Conquer Them

Work culture has changed all over the world in recent years. Many began working from home for understandable reasons. Some found that remote work...
Implementation Management

What is Implementation Management – And Why Does it Matter?

For many organisations, there is a very strong emphasis on the implementation of innovation across the entire company. Developing improvements to business processes and...
project management

4 Basics Of Construction Estimating For Improved Performance

In the world of construction, winning bids for contracts is essential to the health of a company. Fail to win sufficient contracts, and not...
Pharma---Hybrid

Is There a Capacity for Hybrid Work in Pharma?

Hybrid working is a flexible model of employment which contains a blend of remote working, in-office working, and on-to-go working. When a crisis hits,...
performance management

4 Signs Your Business Needs A Performance Management Software

A company's human resources department is one of its cornerstones. From hiring employees and driving their productivity and performance to workforce planning, managing your...
Business Operation

5 Tips to Make Your Day-to-Day Business Operations Run More Smoothly

All you can hope for as a business owner is that your day-to-day operations run fluidly and that the hiccups are few. In this...
remote work

Who Says Lone Working Can’t Be Fun? 5 Remote Working Spaces You Should Consider

Thanks to the COVID-19 pandemic, the way we work changed overnight into something totally unrecognisable. Gone were the long commutes, the waiting for your...

EDITOR'S PICK OF THE WEEK

China economic growth

China’s Challenging Search for a New Model of Economic Growth

By Danny Leipziger China cannot continue to rely on exports to drive its growth, but what are the alternatives? China ran a $1.2 trillion trade surplus last year, and despite admonitions from the IMF to rely...

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The Future of Global Trade