Gen AI Gave Us Time to Think Bigger in Customer Support
By Dr. Gleb Tsipursky
For Sterling Parker, Executive Vice President of Global Support at Ivanti, customer support has never been a static function. Over his...
A Four-Pronged Gen AI Strategy
By Dr. Gleb Tsipursky
At Experian, where data forms the lifeblood of both consumer and business services, integrating generative AI was never a matter...
Gen AI is Sneaking Onto our Campus
By Dr. Gleb Tsipursky
Generative AI is not arriving on college campuses with a bang. It’s quietly embedding itself, line by line, in the software...
What we Did when Employees were Displaced by Gen AI
By Dr. Gleb Tsipursky
When generative AI first captured the world’s attention in 2023, Ivanti didn’t respond with panic or denial. The global software company...
Focus on Sustainability in Addressing Gen AI Ethics and Risks
By Dr. Gleb Tsipursky
As generative AI revolutionizes the way companies operate and engage with their stakeholders, organizations are grappling not only with the vast...
Remote Work Offers a Lifeline for Older Workers with Disabilities, Research Shows
By Dr. Gleb Tsipursky
Remote work has become a game-changer for older individuals with disabilities, offering a solution that not only improves their employment prospects...
Gen AI Helps Our Staff Delight Our Clients
By Dr. Gleb Tsipursky
As the senior vice president of strategy and digital initiatives at RXR, a $20 billion vertically integrated real estate investment manager,...
Gen AI Outperformed our Expectations
By Dr. Gleb Tsipursky
Tammy Kenber, Chief Human Resources Officer at UC Davis and UC Davis Health, doesn’t strike you as someone prone to hyperbole....
We’re In the Third Wave of Gen AI Adoption
By Dr. Gleb Tsipursky
In the evolving landscape of workplace technology, few voices resonate more clearly than Alex Alonso, Chief Data & Analytics Officer at...
Federal Report Shows Remote Work Trumps RTO
By Dr. Gleb Tsipursky
In 2025, a growing number of major employers are mandating full-time returns to the office. Amazon, JPMorgan Chase, Dell, and Goldman...
EDITOR'S PICK OF THE WEEK
The Performance and Transformation Orchestrator: The CFO’s New Mandate in the Age of AI
By Terence Tse
CFOs are evolving into AI-driven transformation orchestrators, balancing finance, technology, and strategy while upskilling teams, managing risks, and driving measurable business value.
A key insight from this year’s AI for CFOs event, organized...
